⚠️ Sound familiar? — Your customers knew about the change before your own team did

Stop finding out about product changes from your customers

Your Customer Success team hears about features from customers. Your Product Marketing team spends hours decoding engineering updates. Everyone's worried they're missing something critical. ReleaseRadar makes sure every stakeholder knows what shipped, what it means, and what to do — before anyone has to ask.

Three problems your team is living with right now

These aren't hypothetical. These are the moments that damage credibility, waste hours, and keep your team in constant reactive mode.

😬

Blindsided by your own product

"Nobody ever tells me how things changed until it's too late. I'm hearing about updates from customers before my own product team tells me."
Damaged credibility with customers · Constant firefighting

5 hours a week translating jargon

"We hear the updates but don't understand them. I have to ask a ton of questions just to figure out what actually matters to customers."
That's 260 hours/year · $19,500 in fully-loaded cost on busy work
😰

Living in fear of missing something critical

"I can't be in the dark about what's changing. I feel like I'm always missing key information and it's going to come back to bite us."
No single source of truth · Information scattered everywhere

Your team hears about changes before your customers do

ReleaseRadar connects to your existing workflow and makes sure nobody is ever the last to know.

1

Connect Jira

One-click Marketplace install. Tickets, comments, and linked PRs sync automatically.

2

Define Your Audiences

Customer Success, Product Marketing, Engineering, Executives — each gets the depth and tone they need.

3

AI Translates the Jargon

One click generates tailored updates for every audience. No more chasing down product managers for explanations.

4

Everyone Knows, Automatically

Slack, email, widgets, feeds. Each stakeholder gets their version in the channel they actually check.

One product change. Four teams that need
to know completely different things.

Not just reformatted — reconceived. Each audience gets exactly the information they need to do their job without asking anyone.

🔧

Engineering

The technical details they need to act
Auth service migration to OAuth 2.1: Legacy session-based auth replaced with PKCE flow. All /api/v2/auth/* endpoints now require Bearer tokens. DB migration 20240315_auth_oauth21 adds the oauth_sessions table. Rollback: revert migration and redeploy v3.8.2.
📈

Product Marketing

What it means for the customer story
Authentication upgrade improves security & SSO readiness: Users see a one-time re-login prompt. Session duration extends from 24h to 7 days, reducing login friction by ~80%. Unblocks the enterprise SSO feature planned for Q3.
💼

Executives

Strategic impact in 30 seconds
Security infrastructure modernized ahead of enterprise launch: Authentication upgraded to industry-standard protocol, reducing security audit findings by 3 items. Prerequisite for SOC2 and the enterprise SSO feature that unlocks $2M pipeline in Q3.
🎧

Customer Success

What to tell customers right now
Heads up — customers may need to log in again tonight: A one-time re-login is expected. If anyone reports being "stuck" on login, have them clear cookies and retry. Sessions now last 7 days — fewer "I keep getting logged out" tickets incoming.

One place to see what's changing and exactly what it means

🤖

AI That Speaks Every Language

Translates technical Jira tickets into the language each audience actually understands. No follow-up questions, no meetings, no miscommunication.

👥

Unlimited Audiences

Customer Success, Product Marketing, Engineering, executives, customers. Each gets the depth, tone, and sensitivity their role demands.

📡

Distribute Everywhere

Slack, email digests, public feeds, embeddable widgets. Every audience gets their update in the channel they actually check.

🔌

One-Click Jira Sync

Marketplace app captures tickets, comments, and linked PRs automatically. Changes surface the moment they're ready — not after someone remembers to send an email.

Recommended Actions

AI extracts what each team actually needs to do — config updates, testing needs, migration steps — with priority and category classification.

💬

Reactions & Feedback Loop

Stakeholders react and comment on updates. Feedback relays directly to linked Jira issues — closing the gap between "what shipped" and "what happened next."

What your team gets back when they stop translating and start shipping

5 hours a week chasing down explanations. 260 hours a year. $19,500 in fully-loaded cost on work that shouldn't exist.

5hrs
Per week your team gets back
$19.5k
Annual cost of the status quo
0
"What changed?" fire drills
$49
/month to fix it permanently

Fits into the tools your team already lives in

Jira Cloud
Slack
Email / SMTP
Webhooks
OpenAI
Google Gemini

Your customers shouldn't know more about your product than your own team.

Free for small teams. Pro when you're ready to scale. Set up in under 5 minutes.

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